Are soft brands the real threat to independents?
Joy R. Rose Building a hotel brand that will last the test of time is a challenge for any brand, especially as guests’ needs are always changing. Major chains respond to the unpredictable…
Hotel
Is Multi-Branding the Future of Hotels?
With the explosion in accommodation options, the definitions of the industry have changed. Business travelers are no longer limited to “traditional” hotels when booking a trip. Private apartments are available…
How workation retreats are blending work and relaxation
Secluded retreats are focusing on a whole new group of clients as the boundaries between work and leisure continue to blur. In the name of productivity and creativity, digital nomads…
How ‘poshtels’ are reinventing the budget accom sector
Poshtels, unlike traditional hostels, are characterized by a small sleeping area, which is often shared, and an innovative focus on communal areas. Graham Craggs is the Managing Director for EMEA…
What do guests want from a modern city hotel?
You’ll see that the vacation photos of your grandparents are very different from your own. Your photos are likely to be of your favorite food trucks, not the themed dinner…
3 Hotel Trends Your Guests Can’t Take Anymore
Although our jobs as hospitality professionals are complex, we have a simple mandate. Make the guests feel welcome. Give them what they want. Create a good reputation so they will…
Technology: the key to competing with Airbnb
According to a recent report by Deloitte Access Economics, private rentals account for nearly one-third of all overnight stays in Australia. In the second version of the Tourism and Hotel…
Beyond 2000: What Successful Hotels Will Like in 2020
We can say with certainty that the Internet will be the biggest driver of change in any industry by 2020. Hoteliers born in the 20th Century can recall a time…
Six ways to design a winning guest experience
The industry is getting the word out amid fierce competition from alternative accommodation providers like Airbnb. Hotel brands and owners are looking for new ways to differentiate themselves from the…
How disruption is driving change for hotels
Disruptive forces are affecting the hotel industry in all directions, from Airbnb to the growing competition within the food and beverage sector. Arthur Adler is Chairman of JLL Hotels &…