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With the explosion in accommodation options, the definitions of the industry have changed. Business travelers are no longer limited to “traditional” hotels when booking a trip. Private apartments are available all over the city. They consider serviced apartments and apartments. They may believe “coliving” spaces that offer private quarters, dedicated workstations, and networking opportunities […]

Secluded retreats are focusing on a whole new group of clients as the boundaries between work and leisure continue to blur. In the name of productivity and creativity, digital nomads and entrepreneurs are escaping the hustle and bustle of cities to spend time in nature. Some resorts and hotels in the […]

Poshtels, unlike traditional hostels, are characterized by a small sleeping area, which is often shared, and an innovative focus on communal areas. Graham Craggs is the Managing Director for EMEA Hotels of JLL. He says, “This hostel has been reimagined to meet the needs of today’s traveler.” It offers a flexible […]

You’ll see that the vacation photos of your grandparents are very different from your own. Your photos are likely to be of your favorite food trucks, not the themed dinner they attended in a hotel. Travel and tourism have changed dramatically in the last few decades. Hotels must find new ways […]

Although our jobs as hospitality professionals are complex, we have a simple mandate. Make the guests feel welcome. Give them what they want. Create a good reputation so they will keep coming back. We can do this well at times. In recent years, there have been many exciting innovations. The ability to control amenities from the […]

According to a recent report by Deloitte Access Economics, private rentals account for nearly one-third of all overnight stays in Australia. In the second version of the Tourism and Hotel Market Outlook, the report for 2017, it is noted that over the last 12 months, the number of overnight stays […]

We can say with certainty that the Internet will be the biggest driver of change in any industry by 2020. Hoteliers born in the 20th Century can recall a time when 2020 seemed far away. People would then be paying for flying cars. Like in the early Star Wars movies, we would […]

The industry is getting the word out amid fierce competition from alternative accommodation providers like Airbnb. Hotel brands and owners are looking for new ways to differentiate themselves from the competition. They use technology, creative design, and innovative operating solutions to do so. The ultimate goal is to increase revenue, provide […]

Disruptive forces are affecting the hotel industry in all directions, from Airbnb to the growing competition within the food and beverage sector. Arthur Adler is Chairman of JLL Hotels & Hospitality Group – Americas. He believes that this is not a bad thing. In fact, disruption drives innovation in the hotel […]